Triol Corporation Oil & Gas Job Vacancies 2024 - Field Service Engineer / ESP Field Service Specialist
Triol Corporation is an international manufacturer of high-tech and innovative equipment:low-voltage and medium-voltage frequency converters, submersibleequipment control stations, telemetry systems and unique oil productioninstallations.
We have been working on the power electronics market for almost 30 years,performing a full cycle of work - from the development and production ofequipment to sales and implementation at the Customer. Our production sitesand representative offices are located in Ukraine, Poland, the USA and theMiddle East. We have more than 600 implementations of our products inEurope, USA, Canada, Latin America, Asia, Ukraine, Africa, China. More than500 highly qualified professionals work on the creation of our uniqueproducts.
Field Service Engineer / ESP Field Service Specialist
Full Job Description:
The Export sales department in the segment of the in Houston, Texas isresponsible for supporting the sales of power electronics equipment foroil&gas and industrial markets. Customers are typically oil-service companies,OEMs, EPSS, and dealers in industrial markets. The equipment we develop,manufacture, and service are primarily low- and medium-voltage drives,downhole sensors, and linear ESP.
We are looking for a specialist with a good level of knowledge in the field ofelectrics, electronics, and mechanics, who knows the principles of operationof low, medium, and high voltage equipment, has skills in setting up thisequipment.
Principle Duties & Responsibilities:
Technical support engineer is responsible for providing uninterruptedservice of products in the region of location, equipment commissioning,repair and maintenance services. Perform business trips in the region ofthe base.
• Carry out commissioning of new equipment at the Custonmer's facilities.• Support Equipment Pilot Operations (pilot tests), ensuring that assignedpilot tests timelines and goals are met for all company products.
• Provide pre-project inspection of customer's facilities, in preparation forthe first implementation of new products (for the market - GeneralIndustry).
Perform out repairs of equipment. Maintain records and planning of spareparts for timely uninterrupted product service in the region.
• Receive equipment from the manufacturer's plant, arrange delivery to thecustomer's facilities, and control the accuracy of order paperwork.
• Consult the Customer's representatives on service maintenance andoperation of the equipment. Receive incoming requests from customersfor paid services. Conduct customer satisfaction survey on delivered andoperated equipment.
Collect and identify information on technical problems of the customer,to formulate proposals to improve the performance of the equipment inoperation, and technical process of customers.
•Participate in commission investigations of equipment failures at theCustomer's or third party's premises.
• Participate in the implementation of corrective and preventive actionsdeveloped to improve the quality of equipment delivered to Customers.Keep daily reports on completed work in CRM Bitrix24.
Job Specifications:
• Bachelor's degree in electrical engineering, power electronics/ortwo-year technical degree with additional 3 years of relevant experience.• Certificates and diplomas confirm the verification of knowledge in themain profession.
• Experience in maintenance and operation of converter equipment, from 3years and more (frequency converters, VSD).
•Experience in Artificial Lift Operations is preferred. Possession of complexmeasuring instruments (oscilloscope, megohmmeter, network analyzer,etc.).
• Skills of organization of commissioning works.
• Computer proficiency is required.
• Previous Customer-facing experience preferred.
• Technical English Upper-Intermediate (B2) or above.
• Readiness for business trips up to 1 month.
• Electrical safety certificate above 1000 V, certificate permitting work onoffshore platforms is welcome.
• Work permission.
• Availability of a B-category driver's license.
• Ability to lift up to 60 pounds.
• Maintain effective working relationships with other employees andcustomers in the region.
• Able to understand and follow routine verbal and written instructions.
Working Conditions:
• Able to work a flexible schedule, work long hours and/or irregular hours,travel on-call with short notice and, from time to time, work in extremeweather conditions.
• Pass a background check, physical examination and drug screen.
• Full-time job, direct contract with the employer.
Those interested in the opening please send CV's either in a private message or a via the link to the job description. Additional questions please send to me in chat or to email:
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