Triol Corporation Oil & Gas Job Vacancy (Field Service Engineer / ESP Field Service Specialist / Technical Support Engineer)
Triol Corporation is an international manufacturer of high-tech and innovative equipment: low-voltageand medium-voltage frequency converters, submersible equipment control stations,telemetry systems and unique oil production installations.
We have been working on the power electronics market for almost 30 years, performing afull cycle of work - from the development and production of equipment to sales andimplementation at the Customer. Our production sites and representative offices arelocated in Ukraine, Poland, the USA and the Middle East. We have more than 600implementations of our products in Europe, USA, Canada, Latin America, Asia, Ukraine,Africa, China. More than 500 highly qualified professionals work on the creation of ourunique products.
Field Service Engineer / ESP Field Service Specialist / Technical Support Engineer
The Export sales department in Kuwait is responsible for supporting the sales of power electronics equipment for various oil & gas and industrial markets. Customers are typically oil-service companies, OEMs, EPSs, and dealers in industrial markets. The equipment we develop, manufacture, and service are primarily low- and medium-voltage drives, downhole sensors, and linear ESP.
We are looking for a specialist to join our team with experience in the oil and gas industry, with good knowledge of submersible and surface equipment, commissioning, maintenance and troubleshooting, testing downhole sensor/LESP, repairs, and downhol eequipment.
Principle Duties & Responsibilities:
• Technical support engineer is responsible for proiding uninterrupted service of products in the region of location, equipment commissioning, repair and maintenance services. Perform business trips in the region of the base.
• Carry out commissioning of new equipment at the Customer's facilities.
• Support Equipment Pilot Operations (pilot tests), ensuring that assigned pilot tests timelines and goals are met for all company products.
• Provide pre-project inspection of customer's facilities, in preparation for the first implementation of new products (for the market - General Industry).
• Perform out repairs of equipment. Maintain records and planning of spare parts fortimely uninterrupted product service in the region.
• Receive equipment from the manufacturer's plant, arrange delivery to the custonmer's facilities, and control the accuracy of order paper work.
• Consult the Customer's representatives on service maintenance and operation of the equipment. Receive incoming requests from customers for paid services. Conduct customer satisfaction survey on delivered and operated equipment.
• Collect and identify information on technical problems of the customer, to formulate proposals to improve the performance of the equipment in operation, and technical process of customers.
•Participate in commission investigations of equipment failures at the Customer's orthird party's premises.
• Participate in the implementation of corrective and preventive actions developed toimprove the quality of equipment delivered to Customers.
• Keep daily reports on completed work in CRM Bitrix24.
Job Specifications:
• Bachelor's degree in electrical engineering, power electronics/ or two-year technical degree with additional 3 years of relevant experience.
• Certificates and diplomas confirm the verification of knowledge in the main profession.
• Experience in commissioning of submersible equipment.
• Experience in maintenance and operation of converter equipment, from 3 years and more (frequency converters, VSD/VFD Triol is preferred).
• Skills of organization of commissioning works.
• Computer proficiency is required.
• Previous Customer-facing experience preferred.
• Technical English Upper-Intermediate (B2) or above.
• Arabic language proficiency - C1.
• Readiness for business trips up to l month.
• Electrical safety certificate above 1000 V, certificate permitting work on offshore platforms is welcome.
• Availability of a B-category driver's license.
• Ability to lift up to 60 pounds
• Maintain effective working relationships with other employees and customers in the region.
• Able to understand and follow routine verbal and written instructions
Working Conditions
• Able to work a flexible schedule, work long hours and/or irregular hours, travel on-call with short notice and, from time to time, work in extreme weather conditions.
•Pass a background check, physical examination and drug screen
• Full-time
We have a new opening for a Field Service Engineering in Kuwait and I invite candidates to join our team. We look forward to receiving your CVs either in response to this opening or in any other way that is Convenient for you.
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